Home / Investor Grievance Redressal
Last updated: 29 September 2026.
Srinivas Kambhampati is an AMFI-registered Mutual Fund Distributor (ARN-265474, EUIN E091320) and works under the brand Rytvae Consulting, a proprietorship. We are not a SEBI-registered Investment Adviser. If something has gone wrong with a transaction, a statement, a service request or anything we have told you, this page explains how to raise it and what happens next.
Srinivas Kambhampati — Grievance Redressal Officer
AMFI-registered Mutual Fund Distributor · ARN-265474 (valid 29-Jan-2026 to 28-Jan-2029) · EUIN E091320 · PAN AXKPK7995B · works under the brand Rytvae Consulting (proprietorship)
Email: sk@rytvae.com · Phone: +91 99086 06944
Office: Banashankari 5th Stage, Bengaluru 560061, Karnataka
Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST), except public holidays
Email is the fastest route, because it gives both of us a written record. You can also call, visit the office, or use the contact form. Please include your name, PAN (last four characters are enough), folio number or transaction reference if you have one, and a short description of the problem.
| Step | Stage | What happens |
|---|---|---|
| 1 | Complaint received | Your complaint is logged in our Complaints Register with a reference number. |
| 2 | Acknowledgement | We send a written acknowledgement within 3 working days, with the reference number and the expected resolution timeline. |
| 3 | Investigation | We review transaction records, correspondence and documents, and identify the root cause. Where the issue sits with an AMC or RTA, we take it up with them on your behalf. |
| 4 | Resolution | We communicate the resolution in writing within 15 working days. If more time is genuinely needed, we tell you why and give a revised timeline. |
| 5 | Closure and record | The complaint is closed after you confirm. Records are kept for at least 5 years. |
If you are not satisfied with our response, or you do not hear from us within the timelines above, you can escalate. You do not need our permission to do so.
| Level | Escalate to | Timeline / contact |
|---|---|---|
| Level 1 | Grievance Redressal Officer — Srinivas Kambhampati | Acknowledgement: 3 working days · Resolution: 15 working days · sk@rytvae.com · +91 99086 06944 |
| Level 2 | The concerned AMC or RTA (Investor Relations / Investor Service Centre) | If not resolved at Level 1. Contact details are on the AMC's website and on CAMS or KFintech. |
| Level 3 | SEBI SCORES | scores.sebi.gov.in |
| Level 4 | SMART ODR (Online Dispute Resolution) | smartodr.in |
You can also verify Srinivas Kambhampati's registration on the AMFI distributor search using ARN-265474.
Insurance complaints follow a separate route under IRDAI. First approach the concerned insurer's Grievance Cell (we will help you draft and send it). If it is not resolved, escalate to IRDAI Bima Bharosa, and after that to the Insurance Ombudsman.
Loan sanction, pricing and servicing are decided by the lender. For complaints about a loan, approach the lender's grievance cell first. For banks and NBFCs regulated by the RBI, you may then escalate through the RBI Complaint Management System. Let us know as well, so we can follow up with the lender for you.
See also: Rights & Obligations of Investors · Disclosures & disclaimers · Terms & Conditions.
Mutual fund investments are subject to market risks. Read all scheme-related documents carefully before investing.
